OUR SERVICES
WHAT WE DO?
Many technology companies offer you minimal IT support options for out of this world prices and that’s unacceptable. Having the ability to resolve your issues before they are even present is a win for you! With our services, you’ll get the following with no strings or hidden fee’s:
*** Please note, all packages come with full weekly reporting. We provide you with many details about PC/Server health and issues
Technology is an umbrella term used for all your company’s hardware, security, software, network, peripherals and anything in-between. The best representation of technology is your computer network; a set of computers connected together for the purpose of sharing resources.
The most common shared resource is the Internet. Ultimately what your business is trying to achieve; the sharing of data and resources via the internet. Having a slow network due to poor wiring or design can hurt your business, costing you hundreds of thousands, if not more per year. To combat this, having a strong Managed IT solution will aid in the prevention of many issues. Managed IT is the backbone of all thriving businesses and without, all you have is a struggling business.
EXIGENCY offers paramount Business Consulting, Compliance/Penetration testing and Telecommunication services however; toss in proven a methodology, an ability to deliver stellar Cloud, IT, Networking, Security/Surveillance, Structured Cabling Support and you have yourself a company that your business drastically needs.
To further dive into the pot of gold, most companies tend to be very reactive; meaning, the problem must happen before they can find a solution. That type of work ethic should be a thing of the past! Having a Managed IT service that can predict complications, monitor hardware, software and network 24/7 is where we excel. Our services are the proactive solution your business has been looking for.
If you have less than 100 employees, it’s economical, beneficial and efficient to outsource. The amount of time it takes to keep an environment of modest-size healthy throughout the work week, is simply not enough to justify a full-time position.
A typical office spends anywhere from $70,000 – $160,000 on an in-house staff; many offices have two or more support personnel on staff. Our staff can handle the same workload, for a very competitive low price. So yes, it is considerably less expensive to outsource your offices support needs.
Annual Maintenance Contracts (AMC) are a way of managing costs, improving your reliability and ensuring you have skilled expertise at your disposal to resolve any issues related to your company’s IT systems. AMC is the lifeline of your business.
Having an AMC means you’ll have access to centralized IT expertise which can assist with hardware support, preventative maintenance and emergencies 24/7. This ensures continuity while reducing downtime to a minimum; effectively increasing your business workflow. Modern companies need to know they can count on us for our expertise, experience; as we rank among the elites in Managed IT support companies in California, Idaho and Washington.
support for AMC includes:
- Backup & Recovery
- Firewalls
- Network Support
- Repairs
- Security
- Servers & OS
- Software
BACKUPS
DISASTER RECOVERY PLAN
MANAGED SOFTWARE
MANAGED IT SERVICES
PREVENTIVE MAINTENANCE
NEED
CONSULTATION?
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ask your question, its absolutely free.
BACKUPS
Primary reasons for data loss; either no backup was created or the media used failed to capture your data.
To prevent such issues, several backups are completed daily, weekly and monthly. Incremental backups are scheduled every 2 hours (includes 1 hour shadow copies), full weekly backups (stored for 4 weeks), 1 bare metal monthly backup (stored for 2 years). Your backup copies will be stored:
- In a government building located next to a police precinct
- secured by 4 locked doors with special access by request
- 24/7 4K surveillance system with motion activation
- an identical backup location for an offsite storage is also included
REPAIRS
No issue to to large when it comes to computers, servers, printers, routers and other hardware from brands such as Apple, HP, Dell, Lenovo, and Surface Pro. We offer support at your office or home via remote connectivity regardless of your location in the world. Our professional technicians are prompt, knowledgeable, and fast; saving you money.
- Computers and Laptops (Apple and PC)
- Data Transfers and Recovery
- Instant Remote Support
- OS Rebuilds and Upgrades
- Servers
- SAN / NAS
- Virus Removal
CLOUD SERVICES
Cloud Services maximizes application up time and is available from anywhere you have internet access. Cloud Services consolidates technologies, reduces physical servers, licensing, energy and temperature control (your monthly energy bill). The advantage of turning services on/off based on needs, results in tremendous cost savings.
- Server Virtualization (Linux, Windows, DNS Servers, Application Severs, etc.)
- Data Storage
- Email (Microsoft Office 365)
- Backups (One drive or similar)
- Voice Over IP (VoIP) / Virtual Phone Systems
- “Zero-Hardware” = Cost savings for you
SECURITY SERVICES
Protecting your company’s digital assets is our priority. Both hackers and viruses are the real threats to any operation! Implementing security measures helps prevent cyber intruders from putting your business at risk. Security services provides a total design, implementation, support for 24/7 managed firewalls, networks, and data.
- 24/7 Real-time Monitoring and Protection
- Antivirus Software
- Complete Patch Management
- Content Filtering
- Deep Packet Inspection, Content Filtering, and VPN (Includes Logging and Reporting)
- Managed Wi-Fi with Secure Guest Access
MANAGED SERVICES
The Complete Business Solution of any size; we monitor your technology 24/7 and proactively address issues making sure your business is up and running with minimal downtime. Our services scale as your business grows, allowing us to give you the IT support you need.
- 24/7 Monitoring Systems Including Firewall, Network, Servers, Data and Computers
- Documentation of Your System and Configuration
- Device Management
- Firewall and Network Access
- Fully Staffed Helpdesk
- IT Consulting
- Security Updates
SERVER SPECIALISTS
Servers are the heart of your IT Infrastructure and one of the biggest investments your business can make. Let our server specialists guide you in purchasing, configuration, installation and management at an enterprise level.
- Active Directory / Group Policy / Recursive DNS
- Cloud-Hybrid Servers
- Enterprise Configurations
- Legacy server Upgrades and Migration
- Windows and Linux environments
- Security hardening and penetration testing
- Open Source friendly as we learn and support any OS/Application
- Virtualization, Scalability and Security
NETWORK SERVICES
Connectivity, Efficiency and Security, three critical elements we work to maximize within your business network. Anticipating business grow and the demand on your network helps create your network road-map. This can be done by analyzing your existing network, the future expected growth and ultimately, to design your network for speed, scalability, and most importantly… Security!
- Backup / Failover Internet Access
- Managed Firewall with Honey Pot Security
- L3 Managed Networks Switches and Aggregation
- Managed secure wireless
- Multi-site Virtual Private Networks (Site-to-Site VPN)
- Network Installation
SOFTWARE
Software applications on the market and knowing which will most benefit your business can be a pain. This is another we go above and beyond for you by aiding your business in software selection, implementation, and troubleshooting. Our specialists have extensive knowledge in both Microsoft, Linux environments and if we cannot find the software you need, we can learn, and create it from Open Source projects.
- MS Office Suite / Office 365
- Oracle Primavera
- Quick Books
- Sage Software Suite
- AutoCAD
- FusionPBX/Asterisk/FreePBX